Introduction
We would like to inform you that for our company the protection of our customers’ personal data is of paramount importance. We therefore take the appropriate measures to protect the personal data we process from any loss, alteration, leakage, illegal transmission or any other form of improper processing and ensure that the processing of your personal data is always carried out in accordance with the obligations set by the legal framework, both by the company itself and by third parties who process personal data on behalf of the company.
What is GDPR?
The General Data Protection Regulation (GDPR) is the new regulatory framework of the European Union (EU) in this area. The purpose of the Regulation is to establish the conditions for the processing of personal data, in order to protect the rights and freedoms of natural persons and in particular the right to protection of personal data.
1. Protection of personal data and privacy
Our core beliefs about protecting users’ privacy and data protection:
User privacy and data protection are human rights.
We have an obligation to protect people in our data.
Data is a responsibility, it should be collected and processed only when absolutely necessary
We will never sell, rent or distribute in any way or disclose your personal information.
2. What personal data do we collect and why
We collect only the minimum and absolutely necessary personal data. We never sell, rent, distribute or disclose your personal information. in any way and for any reason to third parties unless required by law.
2.1 Traffic monitoring
This site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people who use our site, to better understand how they find and use our web pages, and to see their journey through the site.
Although GA records data such as your geographical location, device, web browser, and operating system, none of this information personally identifies you. GA also records your computer’s IP address, which could be used for your personal identification, but Google does not give us access to it. We believe that Google is performing the editing.
GA uses cookies, details of which can be found in the Google Developer Guides. Our site uses GA’s analytics.js application.
Disabling cookies in the internet browser will prevent GA from tracking any part of your visit to pages of this website. Information on disabling cookies for each browser can be found below.
2.2 Contact Forms and Email Links
In case you choose to contact us using the contact form on the Contact Us page or any other internal contact form on the pages with our services, none of the data you provide will be transferred / processed by any processor .
Instead, the data will be entered into an e-mail and sent to us via the Simple Mail Transfer Protocol (SMTP). SMTP servers are protected by TLS (sometimes known as SSL), which means that e-mail content is encrypted using 256-bit SHA-2 encryption before it is sent over the Internet. Email content is decrypted by local computers and devices.
3. Use of cookies
Cookies are small text files that are stored on your computer, mobile phone or other electronic device when you visit a website. Cookies help us analyze how you use our website and if you encounter problems while browsing. More information about cookies can be found at www.allaboutcookies.org.
In order to provide you with more interesting content, a website may incorporate third-party content and services or links to third-party websites. Below you will find a detailed list of cookies we use on our Website:
3.1 Google Analytics
Used to separate visitors as well as collect traffic statistics on the site. Click on Security and privacy in Universal Analytics for more information on Universal Analytics and cookies.
3.2 Google Maps
This site uses the Google Maps map service. It is in your best interest to use Google Maps to make our site more attractive and to facilitate the placement of the sites we define on the site. More information about user data management can be found in the Google Data Protection Statement
Cookie Type: Tracking / Behavioral
How to delete cookies You can delete cookies and disable their use.
Select the browser you are using and follow the instructions:
Google Chrome
Internet Explorer
Safari
Mozilla / Firefox
In the event that through our website you enter third party websites or connect with social networking agencies (facebook, twitter, youtube etc), you should be aware that these third party websites or agencies may install cookies as soon as you click on the relevant which are outside our control. They are therefore governed by the respective separate cookies policy of each person who installs them.
4. Web Hosting Server
All traffic (file transfer) between this site and your browser is encrypted and delivered via HTTPS.
5. The processing executors we work with
We use a number of third parties to process personal data on our behalf. These third parties have been carefully selected and all comply with EU-US Privacy Policy and are as follows:
• Google (privacy policy)
• Facebook (privacy policy)
6. Data breaches
We will report any unlawful breach of this website or any third party data processing database to anyone directly concerned as well as to the authorities within 72 hours of the breach, provided that the personal data that is stored in a recognizable form, have been stolen.
7. Data Protection Officer
For any issue regarding the processing of personal data, you can contact the Data Protection Officer Mr. Vourlidakis Nikolaos, tel: +30 699 7338531 , email: [email protected]
8. Changes to our privacy policy
This privacy policy may change from time to time in accordance with legislation or industry developments. We will not explicitly notify our customers or users of the site of these changes. Instead, we encourage you to periodically check this page for any policy changes.
For compliance with legal obligations
We process your personal data (name, address, phone number etc.) in the context of our compliance with legal obligations, in particular with obligations arising from tax legislation. In addition, we process personal data in accordance with the framework set by law for the operation of the postal market and electronic communications (Law 4053/2012).
To inform you about our news and offers
If you have consented to this or it is covered by our legal interest (in the cases of our business clients-partners) and under the specific conditions set by the legal framework, we send you updates on products, services, offers, etc. via E-mail, SMS, or telephone but also via the social media we maintain (Facebook & Instagram).
What are your rights in relation to your personal data?
Any natural person whose data are processed by our website enjoys the following rights:
Right to access:
You have the right to be aware and verify the legality of the processing. Thus, you have the right to access the data and receive additional information about their processing.
Right to rectification:
You are entitled to read, correct, update or modify your personal data
Right to erasure:
You have the right to request the erasure of your personal data when we process them based on your consent or in order to protect the legitimate interests of our company. In all other cases (such as when there is a contract, obligation to process personal data imposed by law, public interest), this right is subject to certain restrictions or does not exist as the case may be.
Right to restrict processing:
You have the right to request a restriction on the processing of your personal data in the following cases: (a) when you doubt the accuracy of the personal data and until they are verified, (b) when you object to the deletion of personal data and ask instead the restriction of their use (c) when personal data are not needed for processing purposes, but are necessary for the establishment, exercise, support of legal claims, and (d) when you object to the processing and until verification of the legitimate reasons that concern us and outweigh the reasons why you oppose the processing.
Right to object to the processing:
You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of the legitimate interests we pursue as processors, as well as to the processing for the purposes of direct marketing and consumer profiling.
Right to portability:
You have the right to receive your personal data free of charge in a form that allows you to access, use and process them using commonly used processing methods. You also have the right to request that, if technically possible, we transmit the data directly to another controller. This right exists for the data you have provided to us and their processing is carried out by automated means based on your consent or in execution of a relevant contract.
Right to complain to the Hellenic Data Protection Authority (DPA)
You have the right to file a complaint to the Hellenic Data Protection Authority (www.dpa.gr): Call Center: +30 210 6475600, Fax: +30 210 6475628, E-mail: [email protected].
By giving your consent you responsibly declare that you are over 16 years old. If you are under 16 years old, you can use our website only with the participation and approval of a parent or guardian.